Compliance at IMS Gear
IMS Gear is an internationally active and successful company - this is not just a statement, it is also an obligation. Below you will find information on the internal and external reporting system for breaches of compliance and safety guidelines.
Reporting of cybersecurity incidents
IMS Gear legt großen Wert auf die Sicherheit seiner Produkte, Dienstleistungen und Lieferketten. Um potenzielle Risiken frühzeitig zu erkennen und zu beheben, bieten wir unseren Kunden, Lieferanten und Dienstleistern die Möglichkeit, Cybersecurity-Vorfälle oder Schwachstellen direkt an unser Informationssicherheitsteam zu melden.
IMS Gear attaches great importance to the security of its products, services and supply chains. To identify and address potential risks at an early stage, we offer our customers, suppliers and service providers the opportunity to report cybersecurity incidents or vulnerabilities directly to our information security team.
What can be reported?
- Cyberattacks and cyber threats to our IT systems and those of our suppliers and service providers
- Vulnerabilities in products or services provided by you
- Violations of data protection regulations or information security guidelines
- Observations that could jeopardize the integrity of our supply chain
Our promise
- Confidentiality: Your report will be treated confidentially.
- Commitment: Please use a valid e-mail address so that we can contact you if necessary.
- Protection against reprisals: Whistleblowers need not fear any negative consequences, provided that the report is made in good faith.
- Transparency: We will keep you informed of the progress and outcome of the investigation where possible.
- Date and time of the incident
- Affected systems or components
- Description of the incident or vulnerability
- Actions already taken
- Your e-mail address for contacting us
After receiving your report, we will immediately initiate suitable measures. This includes involving the relevant specialist departments within our company and working closely with external security experts. Our aim is to rectify reported vulnerabilities promptly and sustainably in accordance with our security and data protection standards. Your support will help us to continuously improve the security and integrity of our products and services.
How to report an incident
Please use the contact form below and provide as many details as possible in your report, including
- Date and time of the incident
- Affected systems or components
- Description of the incident or vulnerability
- Actions already taken
- Your email address for contact purposes and to receive updates on the current processing status
Code of Conduct
IMS Gear is a successful internationally operating company - this is not just a statement, it’s an obligation. After all, our success is not only the result of our technology leadership, but of our value-oriented company culture. We have been working on our excellent reputation with customers, employees and suppliers for many years - and we are all responsible for doing justice to this in the future.
To support this effort, we have composed our “Business Code of Conduct”. These rules apply to each of us.
If you have any questions about our rules of conduct, please contact your immediate supervisor, the compliance officer, or send us a message at Compliance.
Whistleblower System
IMS Gear values an open corporate culture. Employees, business partners, stakeholders and external parties are encouraged to swiftly report infringements of laws or other compliance violations relating to IMS Gear. By identifying such risks early, potential negative consequences can be avoided or mitigated.
What can be reported?
Infringements of laws in a professional context and which are related to IMS Gear SE & Co. KGaA or its affiliates, or violations of policies of IMS Gear, i.e., corruption, fraud, violations of competition law, data security regulations, product safety requirements, or cases of (sexual) harassment and discrimination and violations of human rights or environmental protection laws.
How are whistleblowers protected?
Anyone who reports such incidents through the Whistleblower System of IMS Gear is acting as whistleblower and is therefore protected by IMS Gear. The system enables anonymous reporting. Incoming complaints are handled by specifically trained team members in line with the applicable confidentiality obligations.
Protection from reprisals: Whistleblowers need not fear negative consequences if their report is made to the best of their knowledge and belief. Of course, you can also submit your report anonymously below.
Code of Conduct (PDF)Whistleblowing - InformationRules of Procedure (PDF)